FAQ

Browse our collection, select your wines, and proceed to checkout. You’ll receive a confirmation email once your order is complete. If you need assistance with placing an order, please call 707-812-5888.

If your order has not yet shipped, contact us as soon as possible and we’ll do our best to assist. Once an order ships, we are unable to cancel.

Yes; simply enter the recipient’s shipping details at checkout. For larger orders, such as corporate gifting, please email zach@grandnapavineyards.com. All shipments require an adult (21+) signature upon delivery.

We take great care to ensure your wine arrives in excellent condition. If there is an issue with your order, please contact us and we will review it on a case-by-case basis to make it right. For purchases made through a third-party retailer (online or in-store), please contact them directly for assistance.

We ship where permitted by law. Availability may vary by state due to wine shipping regulations. If an order is placed to a location we are unable to ship to, we will notify you promptly and you will be refunded.

Yes. You must be 21 or older to place an order. All wine shipments require the signature of an adult (21+) upon delivery.
For convenience, we recommend shipping to a business address or selecting FedEx Hold at Location (such as Walgreens) if you may not be available to receive your delivery.

Orders are typically processed within 1–2 business days. In rare cases, processing may take up to 5 business days.

We closely monitor weather conditions and may delay shipments when temperatures could impact the wine. Our goal is to ensure your bottles arrive in excellent condition.

You totally can, but you don’t have to. If you feel like giving the wine a little room to breathe, go for it. If not, pour a glass and it will start opening up while you enjoy. No wine snobs here!

White wines are best served chilled. Red wines are typically best slightly below room temperature. If unsure, chill briefly and allow the wine to open in the glass.

Yes. Each vintage reflects the character of the growing season, vineyard conditions, and winemaking decisions of that year.

Yes. Our wine club offers access to limited releases, preferred pricing, and Grand Napa selections throughout the year.
Members enjoy exclusive benefits, including preferred pricing and shipping included on orders.

Yes. You have full control over your membership. Update your selections, shipping details, or billing information at any time.

Absolutely. You may pause or cancel your membership at any time. We simply ask that any changes be made prior to your next shipment.

At this time, we are not open to the public. If you have any questions or special inquiries, please feel free to contact us directly.

Grand Napa Vineyards is located in Napa Valley along Highway 29 (St. Helena Highway). You may spot us from the Napa Valley Wine Train; or recognize our iconic Stone Crib from the road. 8461 St. Helena Hwy, Napa, CA 94558 USA